Mermaid Gemstone Upgrade your Ring
Upgrade your Mermaid ring to an alternative gemstone. Add this upgrade at the moment of purchase only. All gemstones are natural and high quality. They measure at 5x3mm.
This item is excluded from any discount codes.
We use ethically sourced natural gemstones. Each stone is unique in nature and may vary in appearance, color and cut, but we offer the best selection available that meets our highest standards.
Our pieces are artisan crafted by master jewelers with meticulous care. Due to the handmade and hand-finished nature, variations and imperfections in the gold are to be expected and celebrated. No two are exactly alike.
The Elixir rings are adorned with premium quality cultivated gemstones to keep them at a fair price. If you wish to upgrade to a natural stone for the Elixir ring there is a $300 flat fee. Place your ring order and add the upgrade at the same time of purchase: https://sermez.com/products/
Process and Shipping
All rings are made to order at our Scottsdale studio, meaning each one is specifically made for you with your ring size. It takes approximately 4 to 6 weeks to create your ring. Contact us if you have a special event coming up and need the ring on a specific date, we will do our best to accommodate.
We don’t commit to any deadlines on Pre-Orders. It is a very delicate process. We can’t rush something as important as this.
Shipping in the US is free on orders over $300. Rates for international orders are calculated at checkout.
If you are not completely satisfied with your purchase, you can send it back to us for a refund within seven days of receiving your package. Customization orders, international orders and sale items are final sale. Please email email@example.com if you need more information.
Upgrade to 18K
To upgrade to 18K Gold, contact us with the name of the ring, size, gold color and we'll send you a custom invoice to place the order through our website.
There is a fee in addition to the regular price of the item. The fee will vary based on the ring.
Please see FAQ for Care Instructions.
We use a combination of natural diamonds, precious gemstones and solid gold - they are durable and can be worn all day and in the shower, unless they contain a small Opal. Opals are a porous stone that can absorb water and become temporarily transparent until they are fully dry. Please be careful when doing physical activity to avoid any scratches to the piece or damage to the stones. Once or twice a month, place your ring in warm water with very little non-detergent eco soap and let soak for a 2-3 minutes. Gently brush with a baby tooth brush around and underneath the stone setting. Rinse in warm water and dab dry with a soft cloth. This will keep it always looking new.