Shipping, Details & Warranty

 

Warranty

We are committed to excellence. This means bringing you designs handcrafted by our team of the world's most skilled artisans, using the highest quality materials and paying attention to every detail in the construction process. To ensure this quality, we warrant our jewelry to be free of defects in both gold material and workmanship. Please see our warranty for details.

Ethically sourced

We offer both ethically sourced high quality natural and or cultivated lab gemstones. Each stone is unique in nature and may vary in appearance, color and cut, but we offer the best selection available that meets our highest standards.

Our pieces are artisan crafted by master jewelers with meticulous care. Due to the handmade and hand-finished nature, variations and imperfections in the gold are to be expected and celebrated. No two are exactly alike.

Please note that sapphire gems may display color variations due to the challenges in cutting stones that resemble each other exactly. We exclusively source the highest quality gems, and our meticulous hand selection process ensures their each type of gemstone is the best of it's kind, but a small degree of variance can be expected. You may add our Superpack Upgrade for photos post purchase that are selected to your specific hue requirements.

Process and Shipping

Each (art)ifact is made to order in our studio, handcrafted just for you. Production generally takes 4 to 6 weeks, though this timeframe may be slightly shorter or longer depending on the intricacies of your design and materials required. If you’d like a better idea of the timing, feel free to email us — we’d be happy to discuss the nuances of bringing your piece to life.

Shipping in the US is free on orders over $300. Rates for international orders are calculated at checkout.

18K Yellow/14K Rose/White Gold

 

To upgrade to a custom gold alloy, add your desired Superpack selection at the your time of purchase.

Please see FAQ for Care Instructions.