Ethically sourced

We use ethically sourced natural gemstones. Each stone is unique in nature and may vary in appearance, color and cut, but we offer the best selection available that meets our highest standards.

Our pieces are artisan crafted by master jewelers with meticulous care. Due to the handmade and hand-finished nature, variations and imperfections in the gold are to be expected and celebrated. No two are exactly alike.

The Elixir rings are adorned with premium quality cultivated gemstones to keep them at a fair price. If you wish to upgrade to a natural stone for the Elixir ring there is a $200 flat fee. Place your ring order and add the upgrade at the same time of purchase: https://sermez.com/products/natural-emerald-upgrade

Process and Shipping

All rings are made to order at our Scottsdale studio, meaning each one is specifically made for you with your ring size. It takes approximately 4 to 6 weeks to create your ring. Contact us if you have a special event coming up and need the ring on a specific date, we will do our best to accommodate.

We don’t commit to any deadlines on Pre-Orders. It is a very delicate process. We can’t rush something as important as this.

Shipping in the US is free on orders over $300. Rates for international orders are calculated at checkout.

If you are not completely satisfied with your purchase, you can send it back to us for a refund within seven days of receiving your package. Customization orders, international orders and sale items are final sale. Please email hello@sermez.com if you need more information.

Upgrade to 18K

Upgrade to 18K Gold with a $400 flat fee. Contact us with the name of the ring, size, gold color to receive a custom invoice to place your order. 

Please see FAQ for Care Instructions.